Send secure links
Generate account-specific or campaign links for letters, emails, text messages, and vendors.
Built for collection agency operations
Secure dispute and document intake for collection agencies.
ResolveShield helps agencies receive consumer submissions, review uploaded files, preserve timestamped records, and prepare clean packages for internal or client review.
Tenant-aware links
Private file storage
Audit timeline
Awaiting review18
Files received42
Package ready9
RS-20260707-8K2M
Requires agency attention
Evidence package ready
RS-20260707-H4N1
Awaiting review
3 review files
RS-20260707-M9Q5
Reviewed
Client package sent
Operational workflow
From secure link to review-ready package.
ResolveShield keeps each step focused, traceable, and usable by agency teams without adding unnecessary complexity.
Receive submissions
Consumers submit information and supporting documents through a simple mobile-friendly portal.
Review and track
Agency users filter submissions, review files, add internal notes, and track safe operational statuses.
Package records
Create evidence packages and secure client packages with audit timeline, consent, and file metadata.
Security and recordkeeping
Designed for sensitive document workflows.
ResolveShield uses tenant-scoped access, opaque public tokens, private file storage, role-based permissions, and safe audit records to support agency operations.
Private downloadsFiles are downloaded through authorized app routes, not public storage links.
Audit trailImportant actions are timestamped with safe metadata and redacted public tokens.
File security statusFile scan status is tracked without claiming files are guaranteed safe.
Manual pilot billingPayment details are handled outside ResolveShield during pilot onboarding.
Capabilities
Built around the work agencies already do.
Public intake portal
Agency-branded consumer pages with consent, file upload, and confirmation numbers.
Batch link generation
Create account-specific links or shared campaign links with QR support.
Review queue
Filter by status, source, submission type, prompt-review items, overdue reminders, and more.
Evidence packages
Generate PDF and ZIP packages for agency review and audit support.
Client packages
Prepare secure packages for client or creditor review with recipient acknowledgement.
Usage controls
Track plan limits, storage usage, retention settings, and agency-level operations.
Pilot access
Now onboarding a limited number of pilot agencies.
We are looking for agencies that want a safer, cleaner workflow for document intake and review handoff.
FAQ
Questions agencies usually ask first.
Does ResolveShield provide legal advice?
No. ResolveShield provides software workflows for intake, review, records, reminders, and package preparation. Agencies remain responsible for their policies and applicable requirements.
Can consumers upload documents?
Yes. Consumers can submit supported document types through secure public links. Files are stored privately and reviewed through the agency workspace.
Can clients receive packages?
Yes. Agency users can prepare client packages and send secure links for review and acknowledgement.
Is billing automated?
For pilots, billing is handled manually outside ResolveShield. The app stores safe billing references only and does not store card or bank details.